Job Description

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.

FL-DBPR-TLH-CTMH-Compliance Officer (788962)

Pay rate: $38.14 hr

Temp (4 months)

Hours : Monday - Friday 8am - 5pm

Possible Job location  :

400 W. Robinson Street., Ste. N908 Orlando, FL 32801

1313 N Tampa Street., Suite 712 Tampa, FL 33602

8550 NW 33rd Street Suite 401 Doral, FL 33122

FTL#1-1400 West Commercial Blvd, Ste#185- Ft. Lauderdale

FTL#2 1525 W. Cypress, Ft. Lauderdale, FL33309

2601 Blair Stone Road, Tallahassee, FL 32399

Job Description:

WORK ENVIRONMENT : Professional office, business casual

CANDIDATE RESPONSIBILITIES:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

• Communicate verbally and in writing appropriately.
• Read and interrupt Florida statutes.
• Previous experience working with the public in a professional work environment.
• Exceptional organizational skills.
• Commit to the project timeline.

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