Role Value Proposition:
The Group Benefits (GB) organization is responsible for the strategic direction, growth and management of MetLife's industry leading U.S. employee benefits business. Our sales force works directly with customers or through brokers, exchanges, and other third parties to distribute our broad range of Group Life, Dental, Vision, Group Disability, MetLife Defender, Global Services, Total Absence Management, Group Property & Casualty, Accident, Hospital Indemnity, Critical Illness and Legal Plan products and services. GB Sales?sells a broad portfolio of insurance solutions?to employers and other eligible groups helping to make MetLife the largest provider of group employee benefits in the United States.
Regional Markets provides global benefits sales and solutions to US Based employers with 100-4,999 employees. Regional Markets offers over 20 products covering the full spectrum of non-medical benefits including dental, vision, life, disability and a robust portfolio of voluntary products, generating approximately +$1B in annual sales. This is a +$4B book of business with 7% market share of a +$52B market.? The business serves more than 15,000 US customers, covering approximately 13M employees and their dependents.
Key Responsibilities:
Overall accountability for the day-to-day financial support of Regional Market clients across multiple platforms and various billing methods: Responsible for the development of customer financial reports, including data and trend analysis:
Manages the timely delivery of client billing
Completes monthly revenue projections and validates data integrity
Responsible for monitoring the key financial parameters
Responsible for client billing, reconciliation, and partnering with internal and external contacts to ensure billing is entered accurately and timely
Participates in client account audits and strategic planning process
Responsible for reviewing and documenting current financial processes and providing information for internal audits as needed
Provides financial support to the implementation of new clients, as well as the addition of new products to existing clients.
Participates and presents in client-facing implementation calls
Prepares historical information for Financial Consulting Services to assist them with the renewal and underwriting
Maintains an awareness and knowledge of insurance products and industry trends
Participates in cross-functional project teams designed to support key Regional Market initiatives or to enhance operational effectiveness
Performs other duties as assigned or required.
Essential Business Experience and Technical Skills
Required:
3-5+ years of relevant work experience
Excellent organizational skills, strong interpersonal skills, and effective communication skills, both written and verbal
Accounting/math problem-solving skills, including attention to detail, analytical thinking and decisiveness
Strong project management skills including problem-solving, attention to detail, analytical thinking and decisiveness
Proficient in Microsoft Office software, especially Excel
Ability to work autonomously or with others and effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
Preferred:
Bachelors degree
Firm knowledge of group products, services and systems and ability to apply analytical skills to the interaction of these products, services and systems
General understanding of U.S. economy and employee benefits industry
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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