Job Description

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

Overview

A freestanding ER in Tyler, TX is seeking a  Hospitality Runner/Barista  to join their team. The Hospitality Runner/Barista will strive to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.

Responsibilities for the Hospitality Runner/Barista

1. Offering the coffee menu to all Lobby patients and during down time to the hall patients.
   
2. Sending inventory of the coffee cart to the Hospitality Supervisor at the end of each shift
3.  Documenting purchases and time spent running errands accurately to immediate supervisor
4. Ordering supplies as directed
5. Engaging with all patients, visitors and staff and providing a warm welcome; prepare and deliver refreshments
6. Prioritizing patient needs throughout the duration of their stay to include but not limited to answering questions and concerns; resolving any issues that may arise; running errands and providing meals
7. Cleaning and organizing Hospitality Department stockrooms and storage areas
8. Returning all resources to proper place and taking care of all resources

Requirements and Qualifications for the Hospitality Runner/Barista

• Customer service experience: demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment
• Critical thinking skills: ability to work autonomously and make efficient use of time and resources
• Ability to work effectively with patients, staff, and physicians
• Flexibility to meet scheduling demands of department
• High School Graduate/Equivalent
• Barista Experience (not required, but it is a plus) Training is provided

Pay & Benefits

• 401K with company match
• Additional benefits for full-time employees

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.   Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.

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