Job Description

An on-site role at our shared services location, 225 Ottley Dr. Northeast, Atlanta, GA

Full-Time | Onsite | Salary Based on Experience

As our Inside Sales , you will manage a high call volume. You’ve done this before with another gift and souvenir company, completing meaningful work within short deadlines working with current and prospective clients. You understand global companies, but you won’t have the same challenges of mass-produced product lines as we maintain a strong regional focus to meet local market needs. You’ll feel good about our sustainable products, knowing that a portion of every sale supports children’s rights and conservation organizations. This position reports to the US Sales Director.

Who We Are:

Our client is a leading designer and manufacturer of eco-friendly plush toys for the gift and souvenir market, is seeking an Inside Sales with a focus on tele sales. Our products are sold via third-party sales agents and our own direct sales force. Their product range is wide and often customized. Their customers include large, big-box chain stores with a focus on sustainability, as well as zoos, museums, and tourist destinations. They are located in Atlanta, GA and our headquarters is in Denmark.

What You’ll Do:

• Successfully present and sell product lines using digital tools provided by CRM, ecommerce, catalogs, and internal presentations to existing and prospective customers.
• Analyze sales KPIs, account seasonality and inventory levels to provide result driven action plans.
• Respond to incoming calls and submit orders in a timely manner.
• Manage discrepancies and resolve conflicts with a solution-based approach.
• Work with the dedicated design, sales, marketing, and logistics teams to ensure the highest quality and timeliness of deliverables on behalf of our customers.
• Communicate customer expectations to various support departments.
• Attend meetings via Teams frequently.
• Meet annual sales growth goals.

Who You Are:

• Work on-site 100% at 225 Ottley Dr Northeast, Atlanta, GA
• You have a minimum of 2 years telemarketing sales experience, within the toy, souvenir, or gift industries.
• Ability present products and services to customers.
• MS Office suite with emphasis in Excel and ERP/CRM software skills necessary (Experience with Business Central preferred).
• Goal-oriented and strong personal drive.

• Responsive: You know how to read your customers and persuade key decision-makers.
• You have a pulse on the market, understanding market trends and business needs, and can flexibly pivot as necessary.
• English communication: You can fluently and effectively communicate verbally and via email in English.

Office Hours:

The position is onsite from 8am-5pm at 225 Ottley Dr. Northeast, Atlanta, GA

You’ll Receive:

• Compensation: strong base salary based on experience
• 401(k) and matching
• Health, Dental, and Vision insurance
• Employee Discount
• Flexible Schedule
• Paid Training
• Paid Time Off: 120 hour per year

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