Job Description

About the Role

Contrarian Thinking is looking for a hands-on, data-driven Revenue Operations Manager to build the systems, processes, and reporting foundation that powers our sales and marketing growth.

This is a true builder role — we need someone who enjoys being in the weeds, setting up infrastructure, tightening processes, and creating clarity through data. As the company scales, there is potential for this role to grow into a Director-level position, but the priority today is finding a strong operator who can execute with precision.

You will own the full revenue operations stack across:

• Lead flow
  
• Funnel tracking
  
• Attribution
  
• Reporting
  
• Forecasting
  
• End-to-end sales process
  
• CRM hygiene
  
• Marketing → Sales → Success handoff
  

You'll work closely with Sales, Marketing, Success, and Leadership to ensure our data is reliable, our systems are tight, and our decisions are grounded in what the numbers tell us.

What You'll Do

Build & Own the Revenue Operations Engine

• Stand up and optimize our end-to-end RevOps infrastructure in HubSpot / needed spreadsheets (CRM, automations, workflows, reporting).
  
• Create clear reporting and dashboards that give visibility into the entire funnel, including conversion rates, pipeline health, lead sources, CAC, LTV, and revenue performance.
  
• Maintain data integrity and define data governance principles.
  

Enable Accurate, Predictable Growth

• Implement lead routing, scoring, lifecycle stages, and segmentation.
  
• Improve forecasting accuracy and pipeline quality.
  
• Identify bottlenecks and friction points across the customer journey.
  

Turn Data Into Decisions

• Analyze trends and performance to uncover insights and opportunities.
  
• Translate data into recommendations that shape sales and marketing priorities.
  
• Enable leadership to make faster, more informed decisions.
  

Optimize Systems & Processes

• Own CRM architecture, pipeline structure, automation logic, and documentation.
  
• Establish repeatable processes for lead management, sales activities, and follow-up.
  
• Ensure smooth handoffs between Marketing → Sales → Customer Success.

What You Bring

• 3–6+ years of experience in Revenue Operations, Sales Operations, Marketing Operations , or similar roles.
  
• Deep, hands-on expertise with HubSpot (CRM configuration, workflows, automation, reporting, and integrations).
  
• Strong analytical and data modeling skills; comfortable building dashboards and translating insights into action.
  
• Experience optimizing revenue processes, pipeline stages, attribution, and forecasting.
  
• Comfortable being a doer — building systems, fixing gaps, and implementing process improvements yourself.
  
• Ability to operate in a fast-moving, digital-first environment.
  
• Bonus: experience in community-driven, education, SaaS, or media businesses.

What Success Looks Like

• Clean, accurate, reliable data in HubSpot.
  
• Dashboards that give real visibility into performance across sales and marketing.
  
• Improved conversion rates across the funnel due to tighter process and automation.
  
• Predictable, accurate forecasting.
  
• A scalable revenue operations foundation the company can grow on — and the potential to take on greater responsibility as the RevOps function expands.

Why This Role Matters

This hire will create the operational backbone that supports the growth of Academy, Boardroom, and future revenue streams. Your work will directly determine our speed, clarity, and ability to scale.

What is Contrarian Thinking and what do we do?

We aim to make Main Street > Wall Street.

Who are we: We are an investment firm and media company led by veterans of Wall Street, Private Equity, and operators of Main Street businesses. We help owners BUY, SCALE, and SELL businesses.

Our Ecosystem:

• Capital & Investment Company - We invest millions annually in businesses, and support our portfolio businesses in scaling to create enduring, profitable businesses they love to run, but also change the world.
• Events & Community - We help business buyers and builders with live workshops, weekly calls, and annual events around the country. We have two types of communities:
  1. For Buyers - a vetted community of buyers who utilize our campus, curriculum, and advisors to buy or invest in businesses, and
  2. For Builders - a community and events where we help builders use our proven scaling systems, advisors, and curriculum to grow profitable, enduring businesses.
• Media & Content - We aim to be the biggest and most trusted business media company in the world - through podcasts, YouTube, books, and online education. We aim to make business and finance content better than any University degree.

Come build with us.

The Contrarian Creed

These are the words we stand by, live by and define what it means to be a Contrarian.

1. People who say it cannot be done should not interrupt those who are doing it.

2. Be a great f*cking human. Do what's right even when it hurts.

3. How you do anything, is how you do everything.

4. We do the dirty work.

5. Your word is your contract.

6. We are Archimedes, find your lever.

7. Winners want pressure.

8. We want your weird. Better weird than boring.

9. Your job isn't done until THE job is done. We work the problem.

10. Assumptions are for assholes. Find the truth.

11. Less words, more meaning.

12. Even our notes are worth stealing. Make every creation a mini-masterpiece.

13. Show me your results, not your intentions.

You ready to become an official Contrarian? Awesome, here are the details:

Location

Austin, TX - Full time in office.

Type of Employment

Full-Time

Crew Benefits

• 100% Company-paid health, dental, and vision for all full-time Crew Members with an option to add any dependents.
• Unlimited PTO Policy (with approval from your Direct Support) + 8 paid US holidays
• On-time direct deposit pay 2x/month
• Option to enroll in a 401(k) plan via Vestwell with competitive match options
• Learn expert deal-making and how to buy businesses with 100% free access to all of our courses and our flagship Contrarian Community

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