Jake’s Heating, Air & Plumbing is looking for a Residential Service Plumber who knows how to get in, diagnose fast, solve the problem, and leave customers feeling like they just hit the home-service jackpot. If you’re the type who can stay cool under pressure, knock out clean work, and keep customers informed every step of the way, you’ll fit right in. We’re a family-owned HVAC and plumbing company that’s been proudly serving our community since 2006. We take pride in providing top-quality plumbing services and home comfort solutions our customers can count on. Your New Role As a Residential Service Plumber, you’ll be the go-to expert inside customers’ homes — diagnosing issues, providing clear options, making repairs, and ensuring every homeowner gets A+ service from start to finish. What You’ll Do • Diagnose plumbing issues accurately and efficiently• Provide repair or replacement options to customers in a clear, honest way• Complete residential plumbing repairs and services with top-tier craftsmanship• Maintain a clean, organized work environment in every home• Partner with the office team to keep scheduling tight and communication smooth• Communicate clearly with customers about timelines, pricing, and expectations• Document notes, parts used, and job details in the CRM• Follow company procedures and safety standards at all times• Build trust and long-term relationships with customers What You’ll Need • Residential plumbing experience required• Strong communication skills and a customer-first mindset• Ability to work independently and manage time efficiently• Solid problem-solving skills and attention to detail• Tech-savvy enough to work in the CRM and use mobile tools• Clean, professional, and dependable• Must pass a background check and drug screening• Valid driver’s license Bonus Points If You Have • Experience with water heaters, softeners, sump pumps, and drain issues• Familiarity with ServiceTitan or similar field-service software• Strong sales skills when presenting repair/replacement options Why You’ll Love Working Here • Family owned and operated since 2006• Leadership that listens and values your input• Real opportunity to grow your career• Work with a team that respects your time, your skills, and your craftsmanship
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