Wheelchair Services Supervisor - RDU Airport Job at Guardian Proservices, Morrisville, NC

UzA3UktZSHZ0R1AySnFzL3FPdGR0N3hJQ0E9PQ==
  • Guardian Proservices
  • Morrisville, NC

Job Description

About the Role

Join Guardian Professional Services as a  Wheelchair Services Supervisor , leading a team that assists passengers with mobility needs at RDU Airport.
This is a  hands-on leadership position — ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations.

What You’ll Do

  • Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service.
  • Coordinate shift coverage, scheduling, and daily assignments.
  • Oversee airport wheelchair operations during weekends and other assigned shifts.
  • Communicate with dispatch, airline personnel, and airport authorities to maintain service quality.
  • Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely).
  • Review incident reports and ensure all procedures are followed accurately.
  • Maintain a professional, positive environment that reflects Guardian’s service standards.

What You Bring

  • 5+ years of customer service experience (required).
  • 2+ years in a supervisory or lead role (required).
  • Airport experience strongly preferred.
  • Valid  Driver’s License preferred.
  • Excellent communication, reliability, and problem-solving skills.

Why You’ll Love Working Here

  • Paid training and opportunities for overtime.
  • Health, vision, Dental, PTO, 401K benefits.
  • Career growth path into  Operations Management and Senior Supervisor roles .
  • Make a meaningful impact daily by helping passengers travel safely and comfortably.
  • Required Airport Background & SIDA Badge Fees reimbursed after 90 days of employment.

Job Type: Full-time
Pay: $14.00 per hour with earned gratuities and OT opportunities
Expected Hours: Minimum 40 hours per week
Work Location: In person – Raleigh–Durham International Airport (Morrisville, NC)

Job Type: Full-time

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

The BD Guys

Senior Recruitment Consultant - Tech & IoT Job at The BD Guys

 ...Up to $80,000 + up to 40% commission - Hybrid Join our partners as a Senior Recruitment Consultant focused on Tech & IoT markets across the US (with strong activity in Texas). You'll deliver full 360 recruitment winning business, closing roles, and building deep... 

Monograph

GTM Recruiter - Sales - AMER Job at Monograph

 ...additional in-office workdays. About the Role: The Notion Recruiting team acts as trusted business partners who craft a thorough,...  ...growth across key Go-to-Market (GTM) teams, with an emphasis on Sales. In this role, you'll help shape our recruiting strategy, manage... 

Boston Scientific

Manufacturing Engineer II Job at Boston Scientific

 ...Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration -...  ...position will be responsible for several manufacturing processes on the manufacturing line,...  ...Forbes America's Best Places to Work for Engineers 2026 . Whether your passion lies in systems... 

Hasbro

Specialist Customer Marketing, Mat Cover Job at Hasbro

 ...in Europe and the Middle East and Africa. Specialist Customer Marketing - MAT Cover The Specialist Customer Marketing role is a key enabler...  ...in English required; additional European languages (French, Spanish, Italian, German) are a plus. Leadership Principles - To Play to... 

ABB

Systems Engineer Intern- Summer 2026 Job at ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never...