Job Description

Description

We are looking for a personable counter attendant to welcome our guests in a friendly and polite manner. The counter attendant's responsibilities include maintaining cleanliness, attending to customers' requests, serving food or packaging it for takeaway, and accepting payments.

To be successful as a counter attendant, you will carefully listen to customers to ensure accuracy when taking requests and demonstrate exceptional problem-solving abilities. A top-notch counter attendant should always strive to deliver outstanding customer service. $12.00

Counter Attendant Responsibilities:

• Greeting customers as they arrive and making them feel welcome.
• Directing customers to their seats and the restroom, answering questions about the menu, and making note of special requests, if required.
• Serving food to diners from a counter or, if seated, taking their orders.
• Communicating food and drink orders to the kitchen staff.
• Assembling and packaging takeaway orders.
• Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.
• Replenishing food supplies when required.
• Presenting customers with the bill and processing payments.
• Complying with company policies.

Counter Attendant Requirements:

• A high school diploma or GED.
• Previous customer service experience is preferred.
• The ability to process bills and cash registers.
• Experience working with POS systems.
• The ability to adhere to and uphold sanitization standards.
• Excellent listening and communication skills.
• A positive attitude and a polite and friendly demeanor.

Is serving and helping others your passion? If yes, joining the Concord Hospitality family may be the right fit for you! With an associate first culture, a career with Concord comes with multiple benefits! Join our family and receive career development, discounts on hotel stays worldwide, paid time off, competitive salaries, healthcare coverage and much more!

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider to be our foundation: Quality, Integrity, Profitability, Community and Fun. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let's make sure we have FUN! We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women!

Qualifications

Hospitality Industry Experience Preferred.

Raleigh Marriott Crabtree Valley

4500 Marriott Drive

Raleigh, NC 27612

Telephone (919) 781-7000

Website

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