Job Description

Position: Sr Salesforce Developer

Location: Remote

Duration: Long Term

Job Details:

The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.

Key Responsibilities

Salesforce Development & Configuration

• Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows.
• Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences.
• Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows.
• Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements.
• Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.

Integrations & Data Management

• Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems.
• Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns.
• Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.

Testing, Deployment & Governance

• Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables.
• Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes.
• Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies.

Collaboration & Stakeholder Engagement

• Partner with solution architects, business analysts, and UX designers to refine technical requirements and translate them into Salesforce solutions.
• Work closely with clinical, operational, and IT teams to ensure solutions meet patient and provider experience goals.
• Provide technical input during design workshops, sprint planning, and release reviews.

AI & Emerging Technologies

• Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce and AWS-native services.
• Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation.

Required Experience, Skills, and Education

• Bachelor's degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)
• 6+ years of Salesforce development experience, preferably in healthcare or enterprise environments
• Proven expertise in Salesforce Health Cloud, Service Cloud, and Experience Cloud
• Hands-on development and configuration experience with:
  • Apex classes/triggers
  • Lightning Web Components (LWCs)
  • Flow and automation tools
  • Agentforce
  • Data Cloud integrations
• Experience building Experience Cloud portals for patients, providers, or partner ecosystems
• Proficiency in designing API-based integrations with AWS services and external systems
• Exposure to implementing generative and agentic AI capabilities in Salesforce solutions
• Salesforce certifications required (e.g., Platform Developer I/II, Experience Cloud Consultant, Health Cloud Specialist)
• Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins

Required Experience, Skills, and Education

Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange

"Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law."

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