Staffing Manager(Agency) Job at The Nagler Group, Needham, MA

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  • The Nagler Group
  • Needham, MA

Job Description

Location: Onsite – Norfolk County, MA (8:30am–5:00pm)
Salary: ~$80,000+ uncapped commission
Schedule: Full-time, permanent


A mission-driven staffing organization serving the healthcare, education, and human services sectors is seeking a Staffing Manager / Team Lead to grow its local office. This is a player/coach role where you’ll oversee a small team of recruiters while also managing your own sales desk — developing client partnerships, driving revenue, and ensuring high-quality service delivery.


Key Responsibilities

  • Prospect, develop, and manage client accounts across healthcare, education, and human services sectors
  • Lead and mentor a team of 5–8 recruiters; provide coaching, training, and ongoing feedback
  • Drive high-volume outreach and client interaction to fill open roles quickly with well-matched candidates
  • Forecast client needs and align recruiting strategies to ensure consistent coverage
  • Expand the contractor database by sourcing, interviewing, and qualifying professionals
  • Oversee compliance and credential verification processes to maintain service quality and integrity
  • Resolve client service challenges in a timely, professional manner; follow up to ensure satisfaction and retention
  • Track performance metrics, monitor team KPIs, and partner with leadership to plan office growth
Qualifications

  • 5+ years of experience in staffing, recruiting, or business development (healthcare/behavioral health a plus)
  • At least 2 years of experience mentoring or leading a team in a fast-paced environment
  • Proven ability to meet and exceed sales/revenue goals
  • Strong client relationship and communication skills, with comfort handling escalations
  • Highly organized with excellent time management and problem-solving skills
  • Proficiency with Microsoft Office Suite and experience using CRM/ATS systems
  • Bachelor’s degree preferred, or equivalent professional experience
Benefits

  • PTO package, including a paid day off for your birthday
  • Medical, Dental, and Vision benefits
  • 401K
  • Gym allowance
  • Referral bonuses

If you’re interested, please reach out to mockerbloom@naglergroup.com!

TNG123

*MONTNG*

#LI-MO1

Job Tags

Permanent employment, Full time, For contractors, Work at office, Local area,

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