Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

VEUvV0k0WHFzV1QySnFZK3J1TmV0N3RKQnc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Gympass

Remote Strategic Partnerships Success Account Manager Job at Gympass

 ...commercially driven and analytical Partner Success Manager to join our Wishlist team. Reporting to...  ...of 5+ years in Key Account Management, Customer Success, Partnerships or Management...  ...Flexible First company, we offer hybrid and remote options to give you the freedom to work... 

IMR Massage

Licensed Massage Therapist Job at IMR Massage

 ...Were hiring full-time and part-time licensed massage therapists for our two conveniently located spas. Learn more about life at IMR...  ...encouraged. Our specialties are sports massage and cupping therapy , and we're excited to bring you on board to help us deliver these... 

U.S. Renal Care, Inc.

Dialysis Biomedical Technician Job at U.S. Renal Care, Inc.

 ...USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our...  ...culture at all levels of our organization. The Biomedical Technician is responsible for overseeing the overall operational condition... 

Gateway Recruiting

Direct Sales Representative Job at Gateway Recruiting

 ...information about new and existing products, monitoring competitor sales, prices, and products. Analyze sales statistics, prepare...  ...filing expense account reports, scheduling appointments, and making travel plans. Attend trade shows and conferences to showcase new... 

United Global Technologies

Certified Scrum Master Job at United Global Technologies

 ...focused on the highest priority. Guide the Scrum Team on how to use Agile/Scrum practices...  ...5+ year of dedicated full-time Scrum Master experience in software development. Has...  .... Capable of leading distributed and remote teams. Hold the Team accountable to the...