HVAC Service Manager
Crystal Heating & Cooling Serving the St. Louis area, SEMO, and surrounding communities
Compensation: Base salary of $100,000 to $120,000 annually , depending on experience, plus up to $30,000 in annual incentives based on department performance
Schedule: Monday through Friday, 7:30 AM to 4:30 PM. After-hours support as needed
About Crystal Heating & Cooling
Since 1965, Crystal Heating & Cooling has been the trusted name in HVAC services across the Greater St. Louis Area. With over 40 rapid-response service trucks and recognition as a 6-time Carrier President's Award winner, we are known for our integrity, technical expertise, and commitment to exceptional customer experiences.
As an employee-owned company (ESOP), we believe in empowering our team through shared success. Our mission is simple: deliver superior quality service with honesty, reliability, and long-term relationships built on trust.
Mission: Delivering superior quality service with integrity and dedication to lasting relationships
Vision: Setting the standard as a trusted HVAC partner through reliability, communication, and trust
Values: Employee ownership, accountability, and aligned success for our customers, people, and company
Why Work with Us
The Opportunity
We are seeking a Department Manager to take ownership of our HVAC service department operations. This is a senior leadership role responsible for the performance, efficiency, and customer experience of the service department while serving as a key partner to field leadership and technicians.
This role is ideal for a leader with HVAC field experience or strong service operations knowledge who understands how the service department truly runs. You will oversee customer-facing teams while also working closely with service technicians and supervisors to drive quality, accountability, and profitability.
While this is not a field technician role, HVAC experience is highly valued and will be used to support technician development, resolve complex service issues, and ensure operational decisions align with real-world field conditions.
What You'll Do
What You Bring
If you are a service-driven leader who understands both customer experience and the realities of HVAC field operations, this is an opportunity to make a meaningful impact in a company that truly values its people and promotes ownership at every level.
Apply today and discover why Crystal Heating & Cooling is known as The Fleet That Can't Be Beat.
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